- If a product gets damaged or was faulty upon a delivery, we offer 100% refund.
- Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
- To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
- For returns, please email firstname.lastname@example.org with the subject 'Returns' and include your order number, name and the
reasons for the return.
- Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to
get proof of postage when returning goods to avoid "lost packages" situations.
- Please note that customers are responsible for shipping costs of returned items.
- When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the
- If the return is approved, then it will be processed and customers payment for the order will be returned via Paypal shortly
after confirmation by both sides.